1. Introduction
This Privacy Policy describes how z7777 ("we", "us", "the Platform") collects, processes, stores, and protects the personal information of players who register and use the z7777 gaming platform at z7777.im. It applies to all registered users and visitors, including Pakistani players who access z7777 on any device.
z7777 is committed to handling your personal data with care, transparency, and respect. We collect only the information we genuinely need to operate the platform, verify your identity, process PKR transactions, and provide you with customer support. We do not sell your personal data to third parties. We do not share it for purposes beyond what is described in this policy.
By registering a z7777 account, depositing funds, or using any feature of the platform, you confirm that you have read and understood this Privacy Policy. This document should be read alongside the z7777 Terms and Conditions and Responsible Gaming Policy, both of which form part of your agreement with z7777.
2. Data We Collect
z7777 collects personal data through multiple points of interaction — your registration form, payment transactions, gameplay activity, and your communications with our support team. The categories of data we collect are described below.
2.1 Personal Identification Data
When you register at z7777, we collect the following personal information:
- Full legal name as it appears on your CNIC (Computerised National Identity Card)
- CNIC number and a copy of your CNIC (front and back), collected during identity verification
- Date of birth, used to confirm that you are 18 years of age or older
- Email address, used for account communications, promotional messages (where opted in), and security alerts
- Mobile phone number, used for OTP delivery, two-factor authentication, and account recovery
- Selfie photographs submitted during KYC verification
- Residential address, required for certain regulatory compliance checks
2.2 Financial and Payment Data
To process your PKR deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, or Visa/Mastercard, z7777 collects:
- Your registered Easypaisa or JazzCash mobile number, NayaPay or SadaPay account identifier, or bank account details (IBAN) as applicable
- Transaction reference numbers, amounts, dates, and statuses for all deposits and withdrawals
- Debit or credit card details (card number, expiry, CVV) — these are collected only by our secure, PCI-compliant payment gateway and are never stored on z7777 servers
- Source-of-funds documentation, where requested as part of AML compliance procedures
2.3 Technical and Device Data
Certain technical information is collected automatically when you access z7777, including:
- IP address and approximate geographic location derived from it
- Device type, operating system, and browser version
- Session start and end times, duration, and activity logs
- Cookies and similar tracking technologies (see Section 9 for full cookie details)
- Login timestamps and access history, retained as part of account security monitoring
2.4 Gameplay and Behavioural Data
z7777 maintains records of your gaming activity on the platform, including:
- Games played, bet amounts, wins, losses, and session durations
- Bonus and promotion claims and wagering progress
- Responsible gaming tool settings (deposit limits, loss limits, self-exclusion requests)
- Customer support conversations and complaint records
This data is used for customer support, responsible gaming monitoring, fraud detection, and platform improvement. It is never sold or shared with advertisers.
3. How z7777 Uses Your Personal Data
z7777 processes your personal data only for purposes that are necessary, proportionate, and clearly described here. We do not use your data for purposes beyond those listed below without first obtaining your explicit consent.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Name, email, phone, CNIC | Contract performance |
| Identity verification (KYC) | CNIC copy, selfie, date of birth | Legal obligation |
| Processing PKR deposits & withdrawals | Payment method details, transaction data | Contract performance |
| Fraud prevention and AML compliance | Transaction history, IP address, device data | Legal obligation |
| Customer support | Account data, support chat logs | Contract performance |
| Responsible gaming monitoring | Gameplay data, limit settings, login times | Legitimate interest + legal obligation |
| Security and account protection | IP, device, session, and login data | Legitimate interest |
| Platform improvement and analytics | Anonymised behavioural and gameplay data | Legitimate interest |
| Promotional communications (opt-in only) | Email, phone number | Consent |
z7777 will never use your data to build profiles for sale to advertisers, share your gaming activity with your employer or family members, or send marketing from unaffiliated companies without your explicit opt-in.
4. Legal Basis for Processing
z7777 processes personal data under the following legal bases, depending on the purpose of the processing:
- Contract Performance: Processing that is necessary to provide you with the z7777 gaming service you registered for — including account management, payment processing, and customer support.
- Legal Obligation: Processing required to comply with applicable laws and regulatory requirements, including KYC identity verification, anti-money laundering (AML) procedures, and age verification. These obligations cannot be waived or opted out of.
- Legitimate Interest: Processing that serves z7777's or players' genuine interests and does not override your rights — for example, fraud detection, security monitoring, and improving the platform based on aggregated usage data.
- Consent: Processing based on your freely given, specific, and informed agreement — in particular, the sending of promotional and marketing communications. You can withdraw your consent for this processing at any time by contacting z7777 support or using the unsubscribe option in any marketing email.
5. Data Sharing and Third Parties
z7777 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share data only in the limited circumstances described below, and only with parties who are bound by appropriate data processing agreements and confidentiality obligations.
5.1 Payment Providers
To process your PKR transactions, z7777 shares the minimum necessary payment information with the respective payment service providers — including Easypaisa, JazzCash, NayaPay, SadaPay, and our card payment gateway. These providers process your data only for the purpose of executing the specific transaction and are bound by their own data protection obligations as regulated financial institutions.
5.2 Identity Verification Services
z7777 uses third-party identity verification technology to assist with KYC checks. The CNIC copy and selfie you submit during verification may be processed by our verification partner's systems. These partners are contractually required to process verification data solely for identity authentication purposes and may not retain or use it for any other purpose.
5.3 Regulatory and Legal Authorities
z7777 may disclose personal data to regulatory authorities, law enforcement agencies, or other government bodies where required to do so by applicable law or a valid legal order. In such cases, z7777 will disclose only the minimum data necessary to comply with the specific legal requirement and will, where legally permissible, notify you of the disclosure.
5.4 Platform Infrastructure Providers
z7777 uses reputable cloud hosting and infrastructure providers to operate the platform. These providers may have incidental access to personal data as part of their infrastructure services. They are bound by contractual data processing terms that restrict the use of any such data to infrastructure provision only.
5.5 Game Software Providers
Some games on the z7777 platform are developed and operated by licensed third-party game studios. These studios may receive aggregated, anonymised gameplay data for the purposes of game performance monitoring. Individual player identities are not shared with game studios.
6. How Long z7777 Keeps Your Data
z7777 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The general retention periods applied by z7777 are as follows:
- Account data and registration information: Retained for the duration of your active account plus a minimum of 5 years after account closure, as required by AML regulations.
- KYC verification documents: Retained for a minimum of 5 years from submission, in accordance with anti-money laundering legislation applicable to gaming operators.
- Transaction records: All deposit and withdrawal records retained for a minimum of 5 years for financial regulatory compliance purposes.
- Gameplay and session data: Retained for 2 years from the date of the activity, or longer where required for responsible gaming monitoring or dispute resolution purposes.
- Customer support records: Retained for 3 years from the date of the last support interaction.
- Marketing preferences and consent records: Retained for the duration of your active account and for 2 years following account closure or consent withdrawal.
When data is no longer required, z7777 securely deletes or anonymises it in a manner that prevents reconstruction or re-identification.
7. How z7777 Protects Your Data
z7777 implements a layered approach to data security designed to protect your personal information against unauthorised access, accidental loss, alteration, or disclosure. Our security measures include:
7.1 Encryption in Transit and at Rest
All data transmitted between your device and the z7777 platform is encrypted using TLS (Transport Layer Security). Personal data stored in z7777's databases is encrypted at rest using industry-standard encryption protocols. This means that even in the unlikely event of a data breach, stored personal data cannot be read without the encryption keys.
7.2 Access Controls
Access to personal data within z7777 is restricted strictly to employees and contractors who need it to perform their specific job functions. All internal access to personal data is logged and subject to regular audit. z7777 employees are trained on data protection obligations and are bound by confidentiality agreements.
7.3 Two-Factor Authentication
z7777 offers two-factor authentication (2FA) for all player accounts and strongly recommends enabling it. With 2FA active, any login attempt from a new device will require a one-time verification code sent to your registered mobile number, providing an additional layer of account protection beyond your password alone.
7.4 Fraud and Anomaly Detection
z7777 operates continuous automated monitoring of account activity to detect suspicious patterns — including unusual login locations, atypical transaction volumes, and multiple account flags. Where suspicious activity is detected, z7777 may temporarily restrict account access and contact you at your registered email or phone number for verification before normal access is restored.
7.5 Security Incident Response
In the event of a security incident that affects your personal data, z7777 will notify you at your registered email address as soon as reasonably practicable, describing the nature of the incident, the data affected, and the steps z7777 is taking to address it. We will also report the incident to relevant regulatory authorities as required by applicable law.
If you ever believe your z7777 account has been accessed without your authorisation, please change your password immediately and contact z7777 live support.
8. Your Data Rights
As a z7777 player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting z7777 at support@z7777.im. z7777 will respond to all verifiable rights requests within 30 days.
9. Cookies and Tracking Technologies
z7777 uses cookies and similar tracking technologies on its platform to ensure proper functionality, improve the user experience, and gather aggregated analytics data. This section explains what cookies z7777 uses and how you can manage them.
A cookie is a small text file placed on your device by a website when you visit it. Cookies are widely used across the internet and serve a number of functions — from keeping you logged in between sessions to remembering your language preferences.
You can manage cookie settings in your browser. Most browsers allow you to view, delete, and block cookies through their settings menu. Note that disabling non-essential cookies will not affect your ability to log in, play games, or process payments at z7777.
10. Children's Privacy
z7777 does not permit access to its platform by anyone under the age of 18. We do not knowingly collect personal data from individuals under 18. If z7777 becomes aware that personal data has been collected from a minor, it will immediately close the associated account, delete all related data, and, where applicable, return any deposited funds in accordance with legal requirements.
If you are a parent or guardian and believe a minor in your care has registered at z7777, please contact our support team at support@z7777.im immediately. We will investigate and act within 24 hours of notification.
z7777 uses age verification procedures at registration and during the KYC process to identify and prevent underage access. However, parents and guardians are encouraged to use parental control tools on shared devices to provide an additional layer of prevention.
11. Updates to This Privacy Policy
z7777 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, legal requirements, or platform features. The effective date of the current version is shown at the top of this policy.
When z7777 makes material changes to this policy — changes that significantly affect how your data is collected or used — we will notify you by email to your registered address and display a prominent notice on the z7777 platform before the changes take effect. For minor updates that do not materially affect your rights or our processing practices, the updated policy will be published on this page without individual notification.
Your continued use of z7777 after the effective date of any policy update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any changes.
12. Contact z7777 About Privacy
If you have any questions, concerns, or requests related to this Privacy Policy or the way z7777 handles your personal data, please contact our Data Protection team through any of the following channels:
- Email: support@z7777.im — please include "Privacy Request" in your subject line for faster routing to the data protection team
- Live Chat: Available 24/7 directly on the z7777 platform, in both Urdu and English
z7777 will respond to all privacy-related requests within 30 calendar days. For urgent matters — such as a suspected data breach affecting your account or a request to immediately stop marketing communications — live chat will reach our team fastest.